Question 1

What materials are your marine hardware products made from?

Accepted Answer

Most of our hardware is built from 316 marine-grade stainless steel for maximum corrosion resistance, with select products available in anodized 6061 aluminum or engineered nylon (Delrin/POM-H) for lightweight, low-friction applications.

Question 2

Why is 316 stainless steel used for marine hardware?

Accepted Answer

316 stainless steel contains added molybdenum, which gives it superior resistance to saltwater corrosion compared to standard 304 stainless. It's the industry standard for hardware that stays exposed to marine environments.

Question 3

Do you offer custom-built or custom-sized hardware?

Accepted Answer

Yes. Select products, such as our GL Series Chock, are custom-built to order and sized to fit tenders and vessels from 6 to 20+ feet. Contact us with your specifications for a custom quote.

Question 4

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on orders over $99 within the qualifying region. Orders under that threshold are charged standard shipping rates at checkout.

Question 5

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. International shipping costs and delivery times vary by destination and are calculated at checkout.

Question 6

How long does it take to process and ship my order?

Accepted Answer

Processing time varies by product. In-stock standard items typically ship within a few business days, while custom-built items (such as the GL Series Chock) take longer to manufacture before shipping. Contact us for a specific estimate on your order.

Question 7

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery. Items must be unused and in their original condition. Contact us to start a return.

Question 8

How do I know which size or part fits my boat?

Accepted Answer

Many of our listings include exact dimensions, load ratings, and compatibility notes in the product description. If you're unsure which part fits your application, contact us with your boat's make/model or the part you're replacing and we'll help you confirm fit.

FAQ

Frequently asked questions